At Flareon Innovations Private Limited, we are committed to providing a seamless and stress-free shopping experience. We recognize that there may be instances where you need to cancel an order, and we aim to make this process as straightforward and transparent as possible. This policy outlines the conditions and procedures for order cancellations. If you need any assistance, our customer support team is available to guide you. Thank you for choosing Bestwaves—your satisfaction remains our top priority.
Eligibility for Cancellation
We strive to accommodate cancellation requests whenever possible, but eligibility depends on specific conditions. Orders that have already been processed or shipped may not qualify for cancellation. Additionally, customized or personalized products may have unique cancellation terms. You can check your order status through your account dashboard or contact our support team for confirmation.
To increase the likelihood of a successful cancellation, we recommend submitting your request promptly. Once an order enters the shipping phase, restrictions or additional charges may apply. Certain promotional or discounted items may also be subject to separate cancellation policies. Our goal is to maintain a fair and transparent cancellation process while ensuring a smooth shopping experience for all customers.
Cancellation Timeframe
Customers may request a cancellation within a specified period after placing their order, depending on its processing status.
Once an order has been processed or shipped, cancellation may no longer be an option. You can track your order’s status through your account dashboard. During peak shopping seasons or promotional events, cancellation windows may vary. We strive to offer flexibility while maintaining efficient operations to serve all customers effectively.
How to Cancel an Order
To ensure a smooth cancellation process, follow these steps to submit your request:
If you experience any difficulties or need further assistance, our customer support team is available to help. Please note that cancellations are only permitted within the designated timeframe and before the order has been processed or shipped. Once the order is dispatched, cancellation is no longer possible. We appreciate your cooperation in following these steps to facilitate a hassle-free cancellation process.
Exceptions to Cancellation
While we make every effort to honor cancellation requests, some exceptions apply. Orders for custom-made or personalized products cannot be canceled once production has started. Additionally, orders that have already been processed, packed, or shipped are ineligible for cancellation.
Certain promotional, clearance, or exclusive items may have unique cancellation restrictions, which will be clearly mentioned at checkout. We encourage customers to carefully review product details and policies before finalizing their purchase. If you have any concerns regarding a specific product’s cancellation policy, our support team is available to assist. We appreciate your understanding as we work to balance customer convenience with efficient order processing.
Legal Disclaimer
We aim to provide clear and accurate cancellation guidelines, but this policy may be updated or modified without prior notice. While we strive to keep all website information accurate, we cannot guarantee that all content will remain error-free or consistently updated. By using our services, you acknowledge and agree that we are not liable for any claims resulting from reliance on this Cancellation Policy.
We reserve the right to cancel or decline orders at our discretion, especially in cases where the order violates our terms of service or appears fraudulent. In the event of discrepancies between website content and other communication channels, the information displayed on our website will take precedence. By placing an order, you agree to comply with this Cancellation Policy and all associated terms.
For any further inquiries or clarifications, please contact our customer support team before finalizing your purchase.