At Flareon Innovations Private Limited, we strive to provide a seamless and stress-free shopping experience. Our transparent shipping policy ensures efficient order processing and timely delivery to your doorstep. By placing an order, you agree to the terms outlined in this policy.
Delivery Coverage
Our shipping services currently extend across India. While international shipping is not yet available, we are actively working toward expanding our reach to serve global customers in the future.
Order Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and public holidays. Once your order has been successfully processed, you will receive a confirmation email with details, including estimated delivery timelines.
Estimated Delivery Period
Delivery times vary based on location, typically ranging between 3 to 8 business days. We strive to dispatch orders promptly to ensure timely delivery.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, our courier partner will make up to two additional attempts. If all attempts fail, the package will be returned to us. You may request a re-delivery, which may incur additional shipping charges.
Handling Damaged or Lost Packages
We take every precaution to securely package and dispatch orders. However, if you receive a damaged item, please contact our customer support team within 48 hours and provide photographic proof for verification. In cases of lost shipments, we will coordinate with the courier service to investigate and determine an appropriate resolution, such as a replacement or refund, depending on the situation.
Special Shipping Conditions
Certain products, such as oversized clothing, fragile items, or high-value goods, may require special shipping arrangements. Any relevant conditions regarding such items will be clearly specified on the product page to ensure you are informed before completing your purchase.
Need Assistance?
For any inquiries or concerns regarding shipping and delivery, please reach out to our customer support team at flareoninnovationspvtltd@gmail.com. We are always happy to assist you!
Thank you for choosing Bestwaves. From the moment you place an order to its final delivery, we are committed to providing a smooth, efficient, and satisfying shopping experience!