At Flareon Innovations Private Limited, we prioritize customer satisfaction and have established a structured Returns & Refunds Policy to ensure a convenient and hassle-free resolution process. 
 

Return Eligibility & Guidelines 
 

Customers may request a return within 48 hours of receiving their order. To be eligible, the following conditions must be met: 
 

• The product must remain unused, undamaged, and returned in its original packaging. 
• All tags, invoices, and packaging materials should be intact. 

For a smooth return experience, we recommend keeping the original packaging until you are fully satisfied with your purchase. 
 

Process for Initiating a Return 

Customers can initiate a return using one of the following methods: 
 

• Email Request: Send an email to flareoninnovationspvtltd@gmail.com within 48 hours of delivery with your return request. Our support team will assist you with the next steps. 
• Online Submission: Log in to your account on our website, go to the returns section, and follow the instructions to submit your request. 

Upon receiving your request, our team will assess the details and provide further instructions to facilitate the return process. 
 

Refund Policy & Processing Time 
 

Once we receive the returned product, our team will inspect it to ensure it meets the return criteria. If approved, refunds will be processed within 5 to 7 business days and credited to the original payment method used for the purchase. 
 

Refunds are only applicable to products that meet our return conditions. Items exhibiting damage, signs of use, or misuse will not be eligible for a refund. 
 

Non-Returnable & Non-Refundable Items 
 

Certain products cannot be returned or refunded due to hygiene, safety, or product integrity reasons. These include: 
 

• Innerwear & Lingerie: Returns are not accepted due to hygiene concerns. 
• Swimwear & Activewear: Items that come into direct contact with the skin are not eligible for returns. 
• Customized & Personalized Products: Made-to-order items cannot be returned or refunded. 
• Clearance & Sale Items: Discounted or clearance sale products are final and ineligible for return. 
   

Customer Support Assistance 

For any inquiries or support regarding our Returns & Refunds Policy, please contact our customer service team at flareoninnovationspvtltd@gmail.com. We are dedicated to providing timely assistance and addressing your concerns for a seamless shopping experience.